Available for Motorola users residing in Delhi, Noida, and Gurgaon at a cost Rs. 199 per service.
Motorola has announced a new project called Moto Xpress. The project is aimed at providing after-sales services to Motorola customers right at their doorstep. The service is available for all Motorola users residing in the Delhi, Noida, and Gurgaon, and can be availed at a price of Rs. 199 per service. As a Motorola user, you only have to call on Moto Xpress Service Booking Number 011-41717124. Motorola says once you've booked the service, one of the Motorol representatives will be on his way to your home within no time. They have also said that the representative will solve the software and accessory related issues on the spot while the hardware related issues might take up to 5 working days.
You can check the complete press release below:
New Delhi, 4th August, 2015: Motorola announces ‘Moto Xpress’, a pilot project to provide after- sale services to its consumers at their doorstep in Delhi, Gurgaon and NOIDA. We know that time just stops when anything goes wrong with your smartphone and you can’t manage a single day without it! Keeping up with our philosophy of innovating to meet customer requirements, we have initiated the innovative ‘Moto Xpress' Service’. A home pick up and drop service, the ‘Moto Xpress’, will rectify software and accessory related issues, on the spot within an hour and hardware issues will be resolved within 5 working days. The ‘Moto Xpress’ service can be availed for just INR 199 per service.
We intend to create a simple process from the time you own a Motorola product. In case, an issue arises with your Motorola smartphone, you can dial our Moto Xpress Service Booking number ‘011-41717124’. As you register your request, our service staff will reach out to a trained Motorola representative who will be at your doorstep on his bike, in no time. In India, our customer satisfaction score is over 85 percent and with our latest initiative we aim to continue enhancing our after sale services. Our other customer care initiatives will continue to operate as is.
Currently, we have 160 service centers across the country, a Bangalore Moto Care Service & Experience Center for consumer touchpoints, a user- friendly Moto Help App where you can directly chat and call our customer care executives in addition to our newly launched pilot service, ‘Moto Xpress’.
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