Vodafone Idea brings voice-based contactless recharge at its retail outlets

Vodafone Idea has started an initiative to facilitate contactless recharging at retail outlets. This initiative should allow the customer as well as the retailer to maintain social distancing norms. The company says that will be made possible through the Vodafone Idea Smart Connet retailer app which allows retailers to recharge without the need for them to hand over their phone to the customer. Instead, the customer or retailer can speak out the 10-digit mobile number and the Google Voice-enabled feature should be able to capture the command. 

Ambrish Jain, Chief Operating Officer, Vodafone Idea stated, “As a customer-oriented telecom operator, it is our constant effort to come up with products and services relevant to the times and keep our customers connected at all times. In line with our Digital-first approach, we are digitizing our processes to offer convenient and efficient services to our nearly 300 million customers. The industry-first, voice-based contactless recharge enables recharges without touch and is extremely relevant in these times when taking social distancing is the need of the hour to stay safe. " 

Vodafone Idea notes that the feature currently only supports Hindi and English languages. However, the company notes that support for more languages ​​will be rolled out in a phased manner.

Back in mid-April, Vodafone India had discontinued its double data plans in eight cities. However, a few weeks later, the company reintroduced the plans, this time across India. The company offered five tariff plans in some circles and three plans in other cities. These plans start at Rs 299 and all plans come with a Vodafone Play subscription worth Rs 499 and a Zee5 subscription worth Rs 999.

Click here to know more about Prepaid Mobile recharge plans.

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