Jio is one of the most popular service providers in India and today users across the country had to face significant disruptions. A lot of users, across India, complained about the Jio outage. They complained that the services were majorly affected and they were unable to use even the basic apps such as WhatsApp, Instagram, X (formerly Twitter), Snapchat, YouTube, and Google.
The internet speed for Jio users is also pretty low. Moreover, even according to Downdetector, over 54 percent of the complaints today involve issues with mobile internet, 38 percent with Jio Fiber, and 7 percent with mobile networks. Users were quick to share their frustration on the internet. Many took to X, formerly Twitter, to share their views.
However, some also pointed out that the Jio network is not completely down. It is not working for some specific apps which include Google, Swiggy & major websites. Jio’s own platforms are working just fine. But since most major apps are not working, it is a big pain.
Since this Jio outage was big, people were expecting a quick response from Jio’s customer support. However, there has been no official communication from the company’s end. This has further added to the user’s frustration. This is also why we do not know the reason behind the disruption and when the networks will be restored.
We are still waiting for an official confirmation from Jio. Did you face the outage too?