Airtel outage: Mobile and broadband services down for users across India

India’s telecom giant Airtel faced a major outage on the morning of December 26, leaving thousands of users struggling with connectivity issues. According to Downdetector, an online platform that tracks service outages, over 3,000 reports have been logged, highlighting widespread issues. 

Among the reports, 47 percent of users indicated problems specifically with mobile internet, around 30 percent of users have reported a total blackout, and 23 percent of users have experienced issues with receiving any mobile signal.

While Airtel has yet to release an official statement on the cause of the issue, the disruption has sparked frustration among customers.

Users voiced their frustrations on platforms like X (formerly Twitter). Reports on X show that the outage has significantly impacted customers in Gujarat.

Reports by users

• Does anyone else experience down in @airtelindia, in Ahmedabad? almost everyone at my office using Airtel SIM has No network.
• Airtel Broadband & Mobile Services All Are Down, No Network on Mobile & Broadband
• Is airtel down in Ahmedabad? No one is getting network.
• Massive outrage Airtel network has no signal broadband phones are all down is anyone else experiencing this
• @airtelindia airtel  service  is down suddenly. Please look into it  ASAP…
• Does #Airtel down? My wifi and mobile both stop working for internet.
• Airtel is completely down! Feels like we’re back in the ‘no network’ era. Anyone else facing this outage? #AirtelDown #NetworkOutage
• Your network is down, I’m sure you know it because it’s widespread. Any official comment will be appreciated. Restore it asap.