Sony doesn’t want you to use your waterproof phone underwater

Updated on 14-Sep-2015
HIGHLIGHTS

Sony says the IP certification has been obtained in a laboratory environment and you might risk invalidating the warranty by using it underwater.

Sony has recently updated its support website regarding the use of its phones underwater. The company now wants you to refrain from taking your phone for a dip in the pool or in the bathtub. Waterproof capabilities of the Xperia devices have been repeatedly played up by Sony and the changed usage guidelines will come as a surprise to many.

Sony’s recently launched flagship, the Xperia Z5 has an IP68 rating for dust and water resistance. It has been tested “under a strictly controlled laboratory environment” by keeping the device submerged in tap water at a depth of 1.5 metres, for 30 minutes. “Remember not to use the device underwater,” the updated guidelines now caution. It also asks users to “make sure you (they) don’t submerge your (their) device in bath water”.

What this means is that Sony’s devices were tested for their waterproof capabilities in a closed laboratory environment. It expects users to “not expose the device to seawater, salt water, chlorinated water or liquids such as fruit drinks, liquid detergent and vinegar.” It further says, “Do not use the device to take photos while performing any type of activity underwater, including diving or snorkeling.”

The changed wording reflects Sony’s desire to cap the expectation of users while using their devices. Although IP certified, Sony has laid out the guidelines to prevent users from voiding the warranty of the devices. These warnings were previously issued by Sony for the Xperia Z3+/Z4, back in May. Now, it is also applicable for the Xperia Z5

The ability of Xperia devices to take pictures underwater has been one of the key selling points. Indeed, many people opt to buy Xperia smartphones for this very reason. It has been the cornerstone of Sony’s Xperia smartphones and most of their promotional campaigns revolve around the idea of being able to take pictures underwater. This sudden shift in stance is therefore rather confusing as it contradicts the very idea of buying an Xperia smartphone for its underwater shooting capabilities.

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