Netflix has been fined €4.75 million (about Rs 41.8 crore) for failing to properly inform its users about how their data was used between 2018 and 2020.
The DPA began investigating Netflix in 2019 and found that the streaming giant did not clearly explain its data practices in its privacy statement.
This case serves as a reminder for all companies to prioritise transparency when handling customer data.
In today’s digital world, privacy is a major concern for everyone. We trust companies to handle our personal data responsibly, but what happens when they don’t meet expectations? That’s the case with Netflix, which has been fined €4.75 million (about Rs 41.8 crore) by the Dutch Data Protection Authority (DPA) for failing to properly inform its users about how their data was used between 2018 and 2020.
The DPA began investigating Netflix in 2019 and found that the streaming giant did not clearly explain its data practices in its privacy statement. “Netflix did not inform customers clearly enough in its privacy statement about what exactly Netflix does with those data,” the DPA said, according to Reuters.
The watchdog also pointed out that Netflix fell short in providing adequate information to users who asked about the data the company collects about them. These actions were deemed violations of the General Data Protection Regulation (GDPR).
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A Netflix spokesperson responded to the situation, saying, “Since this investigation began over five years ago, we have cooperated with the Dutch Data Protection Authority and proactively evolved our privacy information to provide even greater clarity to our members. We have objected to this decision.”
The GDPR requires companies to be transparent about their data practices, ensuring that users know exactly what personal information is collected and how it is used. Netflix’s failure to meet these requirements highlights the importance of clear communication in building trust with users.
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This case serves as a reminder for all companies to prioritise transparency when handling customer data. For users, it’s a call to stay informed and vigilant about how their data is being used in an increasingly digital age.
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Ayushi Jain
Tech news writer by day, BGMI player by night. Combining my passion for tech and gaming to bring you the latest in both worlds. View Full Profile
