Recently Delhi Metro introduced the QR based metro tickets. There’s a new update to Delhi Metro’s digital upgrade, where travellers to and from Delhi Airport Metro line can now use WhatsApp based ticketing service.
This addition will allow commuters to receive their tickets with a QR code for scanning at the gate directly in their WhatsApp. The Delhi Metro Rail Corporation stated, “Further enhancing the travel experience for its commuters in an easy-to-navigate digital mode, Delhi Metro today introduced a WhatsApp-based ticketing service for travel on its Airport Express Line.”
It is a WhatsApp chatbot that allows commuters of the Delhi Metro Airport Line to get their tickets on WhatsApp. This would be really useful and time saving for daily commuters as they don't have to wait in the line and get their ticket, which also means no long queues.
Also, this being the Airport Line this will be helpful for people for going to and fro to the airport. Also, people can easily get the ticket on their phone using the chatbot which is available in both Hindi and English languages.
For using the chatbot, you have to save the official WhatsApp number of DMRC, which is 9650855800. If you are travelling with a group of friends then you can book up to six tickets from one phone.
The tickets booked are applicable till the end of the day or the last metro of that very day. After the last metro leaves you can't book tickets anymore. The service remains unavailable until the working hours of the next day begins.
Also Read: You can now use WhatsApp to book Metro tickets in Bengaluru
As for the payment, DMRC will charge a certain convenience fee when you use your credit or debit card but nothing when it comes to UPI transactions.
These little initiatives are helping us grow the digital India and also contributing to the environment by not using paper and reducing the cutting of trees.