Aarogya Setu Mitr is an effort to bring healthcare services to the doorstep of all Indians in the time of the COVID-19 crisis. The initiative has been facilitated by the offices of the Principal Scientific Advisor to the PM and NITI Aayog, with voluntary participation from organizations, industry coalitions, and startups who have helped create a platform for citizens of India to connect with some key services at home. The key service of Aarogya Setu Mitr is to provide users with free Tele-Consults for patients who have symptoms like COVID-19. The service is also meant to provide ancillary services like home collection of samples for diagnostics and home delivery of medicines. Aarogya Setu Mitr will provide consumers with free COVID-19 related doctor consultations. The other services like home delivery of medicines are available at market rates.
As of now, Aarogya Setu Mitr provides services across 25 cities with home collection service. But since consultation with the doctors is online, it is available in more regions. On its website, Aarogya Setu Mitr claims that a minimum of 100 doctors will be available per day for consultation. The service has undertaken full responsibility of KYC for every doctor. As mentioned earlier, the consultation service is free. Moving to the ePharmacy service, it is available across 10,000 pin codes.
Aargoya Setu Mitr and Aarogya Setu are two different properties. AarogyaSetu is the mobile application developed by the Government of India for helping citizens leverage technology to fight COVID. Aarogya Setu Mitr is an initiative of private sector organizations working in partnership with the offices of Principal Scientific Advisor to the PM and NITI Aayog to provide connect with healthcare services to users of Aarogya Setu App.
For the online consultation, users have access to eSanjeevani OPD, Swasth, Step One, Tata Bridgital Health, and Tech Mahindra’s Connectsense Telehealth.
For home lab tests, the service is in partnership with 1mg, Dr Lal Path Labs, MetroPolis. SRL Diagnostics, and Thyrocare.
For online medicine delivery, Aargoya Setu Mitr has tied up with 1mg, Netmeds, Pharmeasy, and MedLife.