User32.dll and shell32.dll errors

Updated on 01-Oct-2008

I have an AMD Athlon 64 processor with 1 GB of RAM and an 80 GB HDD with Windows XP SP2. I am facing a problem of user32.dll. When I was trying to install PC Suite for my mobile, I got some errors relating to use32.dll. Also I can’t access the Calculator application in Windows. Everytime I try to open CALC from Start > Run, it gives me the same error. I have got these errors before as well so I have reinstalled Windows but problem still remains. Also while reinstalling the windows, first time I got a blue screen. The next time it installed properly. Can you please advise me on this issue? Sometimes my PC suddenly restarts.

Pratish

DIGIT ANSWERS: The user32.dll and shell32.dll errors suggest that those files have been tampered with. Your screenshots you’ve sent have some modifications done to the operating system. This could be some kind of desktop replacement or interface theme software to change to look of your operating system. Even after you reinstalled Windows, you might have reinstalled this software. Try uninstalling these software properly and see if the error stops. If it doesn’t work, then the files have been corrupted and you might have to repair them by reinstalling Windows or by using the recovery mode while booting off the XP CD.

 

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