RBI banned Paytm services: Port or deactivate your FASTag using these steps

Recently, RBI imposed some regulations on the services of one of the leading digital wallet apps, Paytm. This RBI move banned all payments, top-ups, and more on the mobile payment app. After hearing this news, some people got worried about their FASTag that is linked with their Paytm Wallet. If you are also one of these people, you are at the right place for the solution. In this article, I will tell you how to port or deactivate your FASTag from Paytm. Let’s go!

How to port your FASTag from Paytm

This is a very simple procedure. To port or transfer the FASTag from Paytm, you just need to call customer care of the bank (the one you are transferring your FASTag to) and tell them that you want to switch. After that, they will ask you for some details and your transfer will be done in no time.

Now, if you want to deactivate the FASTag from Paytm, follow the instructions below.

Also read: Paytm brings UPI Lite for iOS with cool features: Find out what’s new

How to deactivate your FASTag from Paytm

Step 1: To deactivate the FASTag from Paytm, firstly log in to the FASTag Paytm portal with your User ID or Wallet ID and password.
Step 2: Next, provide FASTag’s details such as its FASTag number, your contact details, and more.
Step 3: Select the option that talks about deactivating FASTag and provide the additional information if asked.
Step 4: Save the complaint or reference number given by customer support for later use. If you don’t get confirmation, contact Paytm again.
Step 5: Lastly, select “Closure Request” as the request type in the service request options.

Also read: RBI explores ‘benefits and risks’ of digital currency: What is e-Rupee and why do we need it?

Now, if you have deactivated your current FASTag and want a new one, several banks are making them.

How to get a new FASTag from HDFC Bank?

Step 1: Visit the HDFC Bank FASTag Portal or the official portal of your respective bank.
Step 2: Log in or create an account, following the provided instructions.
Step 3: Click on “First Time User” on the HDFC Bank Portal and proceed.
Step 4: Fill in all required information as prompted.
Step 5: Make the necessary payment.
Step 6: The FASTag card will be delivered to your registered address.

How to get a new FASTag from ICICI Bank?

Step 1: Go to the ICICI Bank website: www.icicibank.com.
Step 2: Log in to your account or create one.
Step 3: Choose ‘Apply for FASTag’ on the website.
Step 4: Fill in essential details such as name, address, vehicle number, etc.
Step 5: Upload necessary documents like RC and ID proof.
Step 6: Review and submit the application.
Step 7: Once approved, the FASTag will be sent to your selected address.

How to get a new FASTag from Axis Bank?

Step 1: Visit the Axis Bank website: www.axisbank.com.
Step 2: Choose ‘Apply for FASTag’ or a similar option.
Step 3: Log in or create an account if you haven’t.
Step 4: Fill in the required details, including name, address, and vehicle information.
Step 5: Upload necessary documents such as RC and ID proof.
Step 6: Review and submit the application.
Step 7: Once approved, the FASTag will be dispatched to your chosen address.

So that’s how you can transfer or deactivate your FASTag from Paytm. However, there’s one thing that I would like to break to you. If you have a balance in your Paytm-linked FASTag, then don’t worry, you can totally utilise that. But, if you wish to add balance to your Paytm FASTag, that won’t be possible from March 1.

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Mustafa Khan

Mustafa is new on the block and is a tech geek who is currently working with Digit as a News Writer. He tests the new gadgets that come on board and writes for the news desk. He has found his way with words and you can count on him when in need of tech advice. No judgement. He is based out of Delhi, he’s your person for good photos, good food recommendations, and to know about anything GenZ. View Full Profile