Facing BSOD error because of CrowdStrike update? Here is what you should do

Updated on 19-Jul-2024

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CrowdStrike Update BSOD Fixed

As of this morning, there have been reports coming from all over the world of Windows PC users experiencing the dreaded Blue Screen Of Death, also known as BSOD. This error has been cropping up after the latest update to their services put out by the US-based cybersecurity firm, CrowdStrike. If you are also experiencing this issue, the developers over at CrowdStrike have rolled back the update and have published a four-step process that you need to follow to get back into your Windows PC.

How to fix BSOD error after CrowdStrike Update?

A few hours after the first reports of BSOD (Blue Screen of Death) started coming in from users across the globe, we got the first update from the engineering team of CrowdStrike. It was posted on their sub-Reddit, r/crowdstrike. There is a 4-step process that you need to follow to ensure that you are able to boot back into your Windows PC if you’re experiencing a BSOD error.

Steps to get back into your Windows PC after the CrowdStrike Update:

Boot Windows into Safe Mode or the Windows Recovery Environment
Navigate to the C:\Windows\System32\drivers\CrowdStrike directory
Locate the file matching “C-00000291*.sys”, and delete it.
Boot the host normally.

If you are an affected user and are not able to get back into your system due after the latest CrowdStrike update, then you might want to defer these steps to your IT systems administrators who might be able to get access to the required folders.

If you were on a CrowdStrike secured PC, then you might have seen this on your screens today

Also Read: Cybersecurity platform Crowdstrike down worldwide, many users logged out of systems

What is the latest update?

On the same thread on Reddit, where the moderators of the sub-Reddit updated the steps to work around the Blue Screen Of Death after the CrowdStrike update earlier today, have said – CrowdStrike Engineering has identified a content deployment related to this issue and reverted those changes. The reported error code that was being displayed on people’s Windows PC was – “Tech-Alert-Windows-crashes-related-to-Falcon-Sensor-2024-07-19”. Services across the globe, including airline and railway operations, supermarkets, hospitals, and major news networks, including some of the systems with us, have been affected by this latest CrowdStrike update.

Do write to us, and let us know what was your experience during this unprecedented outage! We would love to hear from you. Do keep an eye on our social media handles on X and Instagram to get the latest updates about technology.

Satvik Pandey, is a self-professed Steve Jobs (not Apple) fanboy, a science & tech writer, and a sports addict. At Digit, he works as a Deputy Features Editor, and manages the daily functioning of the magazine. He also reviews audio-products (speakers, headphones, soundbars, etc.), smartwatches, projectors, and everything else that he can get his hands on. A media and communications graduate, Satvik is also an avid shutterbug, and when he's not working or gaming, he can be found fiddling with any camera he can get his hands on and helping produce videos – which means he spends an awful amount of time in our studio. His game of choice is Counter-Strike, and he's still attempting to turn pro. He can talk your ear off about the game, and we'd strongly advise you to steer clear of the topic unless you too are a CS junkie.

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19-Jul-2024